PowerChord, Inc.        GLOBAL PRIVACY NOTICE

Updated Date: April 13, 2026

PowerChord, Inc. ("PowerChord," "we," "our," or "us") is committed to protecting your personal information. This Privacy Notice explains how we collect, use, and share personal data in connection with the services we provide.

These services may involve integrations with third-party platforms and services. This includes social media platforms (such as Facebook and Instagram), as well as other external tools and systems used to support marketing, analytics, communications, and customer management.

This Privacy Notice applies to individuals and organizations that interact with our services, including brands, retailers, partners, and website visitors, as well as personal data processed on behalf of our clients.

1. Information We Collect

We collect personal data from multiple sources:

• Directly from Users: Information you provide when interacting with our Services, such as creating accounts, submitting forms, or communicating with us.
• Automatically Through Our Services: Information such as IP address, device information, browser type, and usage data collected through cookies and similar technologies.
• From Third Parties: Information from partners, service providers, advertisers, and analytics providers.
• From Third-Party Platforms You Connect (Including Social Media Platforms): When you connect third-party accounts (such as Facebook or Instagram), you authorize those platforms to share certain information with us. Depending on the permissions you grant, this may include:
  • Account identifiers and profile information (e.g., name, username, profile details)
  • Content and media associated with your account
  • Permissions required to publish content on your behalf
  • Engagement and performance data (e.g., likes, comments, shares, and interactions)

We only access and process this information as necessary to provide the Services and in accordance with your authorization.

2. Categories of Personal Data

We may collect the following categories of personal data:

• Personal Identifiers (e.g., name, email address, phone number)
• Contact Information (e.g., business affiliation, address)
• Device and Usage Data (e.g., IP address, browser type, interactions)
• Transactional and Lead Data (e.g., inquiries, purchases, submissions)
• Content Data: Content you create, upload, or manage (e.g., posts, images, videos, captions)
• Engagement and Performance Data: Metrics such as views, clicks, likes, comments, shares, and campaign performance data

3. How We Use Your Information

We use personal data for the following purposes:

• Providing and Improving Services: To operate, maintain, and enhance our Services.
• Content Management and Distribution: To enable you to create, schedule, and publish content across connected platforms (including Facebook and Instagram).
• Interaction with Connected Platforms: To authenticate with third-party platforms, publish content on your behalf, and retrieve engagement and performance data.
• Analytics and Reporting: To provide insights, reporting, and performance analysis.
• Marketing and Communications: To communicate with Users and support business development activities.
• Automated and AI-Assisted Features: To generate or enhance content and recommendations based on inputs you provide.
• Security and Fraud Prevention: To protect the integrity of our Services.
• Legal and Compliance: To comply with applicable laws and enforce our agreements.

We do not use data obtained from third-party platforms for purposes unrelated to providing the Services.

4. Your Rights and Choices

You may have rights regarding your personal data, including the ability to:

• Access, correct, or delete your personal data
• Request restriction or object to certain processing
• Request a copy of your data

To exercise your rights, please contact us at: dpo@powerchord.com.

Managing Connected Accounts:

You may disconnect any connected third-party account at any time through our Services. Doing so will revoke our access and remove stored authentication credentials. You may also revoke access directly through the third-party platform (such as Facebook or Instagram).

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interactions with our Services. These technologies help us:

• Improve functionality and user experience
• Analyze usage and performance

Certain features use strictly necessary technologies for authentication, session management, and integrations with third-party platforms. We do not use advertising cookies without appropriate consent.

6. How We Share Your Information

We may share personal data in the following circumstances:

• With Clients (Brands and Retailers): To provide Services and manage leads and campaigns.
• With Third-Party Platforms: When you use our Services to interact with platforms such as Facebook or Instagram, we transmit necessary data (such as content and authentication credentials) to those platforms on your behalf and retrieve related data (such as engagement metrics).

We do not sell or share data obtained from third-party platforms with any third parties except:

• • • • • As required by law

        • As directed by you

        • As necessary to provide the Services

• With Service Providers: For hosting, analytics, support, and operational purposes.
• For Legal Reasons: To comply with legal obligations or protect our rights.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.

SMS Communications and Consent

f you opt in to receive SMS or text message communications from PowerChord, Inc., we will use your phone number solely for the purposes described at the time of consent, such as providing updates, notifications, service-related communications, or marketing messages where permitted.

Transactional messages may include appointment reminders, service updates, and follow-ups. Marketing messages may include promotional offers, product updates, and services.

Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase or use of our Services.

We do not sell, share, or disclose mobile opt-in data or consent with third parties for marketing or promotional purposes.

We may share your phone number with service providers that assist in delivering SMS communications (such as messaging platforms or telecommunications providers), solely for the purpose of providing these services.

You can opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at customersuccess@powerchordsystem.com.

You must be 18 years of age or older to use this SMS service.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction. We implement appropriate safeguards to protect such data in accordance with applicable laws.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Privacy Notice or as required by law.

When a third-party account is disconnected, authentication credentials are deleted or revoked. Certain related data, such as historical performance and reporting data, may be retained for legitimate business purposes and deleted when no longer necessary.

9. Security of Your Information

We implement reasonable technical and organizational measures to protect personal data, including encryption, access controls, and secure processing practices.

10. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal data from children.

11. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Updates will be posted with a revised effective date.

12. Contact Us

If you have questions about this Privacy Notice or our data practices, please contact us at: dpo@powerchord.com